IT Infrastructure — A Convergent Technology Business Unit
Networks, security, and infrastructure that scales with the enterprise.
From structured cabling to enterprise networks — Convergent's IT Infrastructure Business Unit builds the connective tissue Saudi enterprises and government operations rely on.
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The problem this solves
Fragmented infrastructure fails in the gaps between its parts.
Cabling, network, security and operations are usually bought separately, from different suppliers, at different times. Each part performs. The estate as a whole does not.
Bought in pieces
Four scopes, no single drawing
Four suppliers, four scopes, and no one drawing that shows how they meet.
Segmentation designed by one party and enforced by another.
A fault that crosses a boundary gets attributed before it gets fixed.
Every change is a commercial negotiation before it is an engineering task.
Delivered as one estate
One architecture, one owner
One architecture, one addressing and segmentation plan, one set of as-builts.
Security posture designed into the topology rather than applied over it.
A single owner for a fault, whichever layer it turns out to sit in.
Change planned against a documented estate, with cutover windows agreed in advance.
The connected estate
One architecture, however far it has to reach.
An enterprise is not one site. It is a core, a campus, a set of branches, a set of operational locations that were never designed for IT, and a growing share of services that are not on any of them. The architecture has to be the same everywhere, or the exceptions become the estate.
ESTATE TOPOLOGY
N1
Core and data center
Where compute, storage and the estate’s routing core sit. Everything else is measured by how reliably and how quickly it reaches this.
Transport
Core switching and routing, high-capacity interconnect
Controls
Segmentation boundary, east–west policy
Operations
Capacity and fault monitoring, change control
N2
Headquarters campus
Dense wired and wireless coverage, floor distribution, unified communications, and the access layer most of the workforce actually touches every day.
Transport
Structured cabling, access switching, wireless
Controls
Network access control, user segmentation
Operations
Coverage and performance monitoring
N3
Regional sites and branches
Smaller footprints on the same architecture and the same security model, so a branch is not a separate estate running its own rules and its own exceptions.
Transport
Site links, software-defined WAN, local switching
Controls
Inherited policy, standard branch template
Operations
Remote monitoring and configuration control
N4
Edge and operational sites
Plant rooms, yards, remote facilities. Environmentally harder, often reached over fibre or wireless, and frequently carrying operational rather than office traffic.
Transport
Fibre or wireless backhaul, hardened distribution
Controls
Isolation of operational traffic
Operations
Availability monitoring, planned attendance
N5
Cloud and external services
Hybrid connectivity into cloud platforms and third-party services, sized, routed and secured as part of the estate rather than treated as an exception to it.
Transport
Hybrid connectivity, internet edge
Controls
Perimeter controls, identity-aware access
Operations
Consumption and performance reporting
How we operate
Five stages. Each one hands you something before the next begins.
The Group standard applied to infrastructure work, scaled to the requirement. Scope boundaries are written down before anything is installed.
01
Understand
Current-state review: the existing cabling and network estate, traffic and capacity, security posture, and the operating constraints the environment imposes.
Current-state and requirements record
02
Engineer
Architecture and security design developed against the relevant standards, with addressing, segmentation and resilience decided rather than inherited.
Design package and addressing plan
03
Coordinate
Cabling, active infrastructure, security and facilities scopes sequenced together, so cutover windows and dependencies are agreed in advance.
Programme and cutover plan
04
Deliver
Installation, configuration, integration and testing of the agreed scope, with acceptance testing witnessed before service transition.
Test results and as-built records
05
Support
Monitoring, incident response and capacity planning under the contracted coverage and service model.
Service model and reporting
Platform domains
Seven domains, one operating model.
This Business Unit is organised around seven technology domains. A project usually takes several of them; the value is that they are designed against one another rather than procured against one another.
Migration and cutover
Moving a live estate without stopping it.
Most infrastructure work happens on an estate that is already carrying production. The method is chosen per workload rather than for the project as a whole, and the cutover window is agreed before anything is touched.
In-place migration
The workload stays where it is and the platform beneath it changes. Lowest disruption, highest dependency on the current environment being accurately documented first.
Lift and shift
The workload moves unchanged to new infrastructure. Fast, predictable, and appropriate where the application cannot be modified inside the programme’s window.
Database migration
Data moved with consistency and rollback proved before cutover, and a defined position on what happens to transactions in flight.
Storage migration
Volumes relocated between platforms with performance and protection levels preserved, and the restore path tested rather than assumed.
Application migration
The application is re-platformed with its integrations mapped first, because the integrations are what actually break on cutover night.
Physical relocation
Equipment physically moved between rooms or sites, sequenced so the estate is never dependent on something that is currently on a truck.
Resilience
What happens when part of it stops.
Resilience is a design position taken deliberately, with a stated recovery expectation, and then tested. Otherwise it is an assumption that gets checked for the first time during an incident.
01
Risk assessment
The failure modes that would actually interrupt the business, identified against the estate as built rather than as originally drawn.
02
Backup and recovery
Protection levels set per workload, with the restore path exercised so recovery time is a measured figure rather than a hope.
03
Redundancy and failover
Redundant paths and failover mechanisms designed where the business case supports them, and proved by inducing the failure they exist for.
04
Continuity planning
A written continuity position covering who decides, who is told, and what the estate falls back to — reviewed rather than filed.
Inside the Group
What this Business Unit owns, and who owns the rest.
Convergent’s Business Units meet inside the same buildings and on the same cabling. These are the seams that matter most often, and how each one is handled.
This Business UnitThe other side
Data Centers
This Business Unit
Active network, compute, storage, virtualisation and infrastructure security inside the room.
The other side
The room itself — power, cooling, containment, detection and facility monitoring.
How the seam is closedOne drawing set and a joint commissioning position for the space.
Audiovisual
This Business Unit
The network the systems run on, quality-of-service design, and the unified communications platform.
The other side
Room systems, displays, control and the experience inside the space.
How the seam is closedBandwidth, addressing and control-network requirements agreed at design.
Events
This Business Unit
Permanent infrastructure and connectivity at the venue.
The other side
Temporary production systems and live technical operation.
How the seam is closedA defined handover point between permanent estate and event installation.
The client’s own teams
This Business Unit
Infrastructure design, delivery and the agreed operational scope.
The other side
Applications, data ownership and security policy.
How the seam is closedA written responsibility matrix issued before installation begins.
Common questions
What procurement teams ask us first.
Which Business Unit should we contact?
Tell us what you are planning, where the scope sits and the outcome that matters. Your enquiry is directed to the Business Unit that owns that field, and you deal with that team directly.
Can one contract cover more than one discipline?
Most engagements are led by a single Business Unit working directly in its field. Where a requirement genuinely crosses disciplines, the Group coordinates the points where those specialist scopes meet, without diluting the expertise behind each one.
What management systems are certified, and what do they cover?
ISO 9001:2015, ISO/IEC 27001:2022, ISO 37001:2016 and ISO 45001:2018, within the certified scope of Data Centre Solutions and Services. The certified scope is stated on every page where the standards appear.
How is delivery structured?
A consistent approach across every Business Unit, scaled to the requirement: understand the environment and constraints, engineer against the relevant standards, coordinate where specialist scopes meet, deliver and commission the agreed scope, then support it to the contracted model.
How do we obtain prequalification documents?
Company facts, capabilities and certified management systems are assembled for procurement officers and evaluation teams, with a controlled prequalification pack available on request through the Evaluation Center.
Certified management systems
ISO 9001:2015, ISO/IEC 27001:2022, ISO 37001:2016 and ISO 45001:2018, within the certified scope of Data Centre Solutions and Services.
Planning a network refresh or new infrastructure build?
Convergent's IT Infrastructure team works with CIOs, IT directors, and procurement teams from network design through commissioning to ongoing operations.